My dad started the business in 1960; I took over the company in 1984. My son in law is a personal lines agent and my wife heads up the commercial team. We are very much a family business! In addition, Caroline, another personal lines agent has been with us since 1988. We still believe in working with our clients, taking the time to speak with them about what they have, what are the options to protecting what they own and deductible options vs. premiums.
We have over 100 years of combined experience in the commercial department and over 70 years combined experience in personal lines. We specialize in contractors on the commercial side, but have experience in most lines. We write auto, homes, rentals, RV's, motor cycles, ATV's on the personal lines side. We have 2 Spanish speaking employees and most all our staff are licensed. All of our staff take insurance courses each year to keep up with the current changes in our business.
I am a past president of the Professional Insurance Agents of Washington/Alaska and have been on several company agency counsels as an adviser. Waller Insurance serves several generations of family clients, some going back to the 70's still with us. Our clients appreciate our honesty and our professionalism in explaining insurance options to them.